August 30, 2005
The owners of
Cleaning and Supply are creating a new website exclusively for owners of
small janitorial cleaning companies who want to build a more profitable and
We'd like your
input on a short survey about what you'd like to see at our new website,
To take the survey, go
Membership Has Its
The Janitorial Store is coming soon! Here are just a few of the advantages for
becoming a member of The
- Members Only Bidding Calculators
- F.r.e.e Downloadable Forms
- F.r.e.e Live Tele-Seminars with Industry
- F.r.e.e Telephone Discussion Forums
- Online Discussion Forum
- And much more...!
The Janitorial Store respects your privacy and
does not give out or sell subscriber names and/or e-mail addresses.
You are welcome to pass this newsletter
to your friends and colleagues as long as the entire newsletter
is kept intact. If this newsletter has been forwarded to you,
you are welcome to sign
up to receive your own copy.
If you wish to be taken off this
list simply scroll to the end of this newsletter for your subscription
Tip of the Week
to the first edition of Trash Talk! You're receiving this newsletter
because you requested it through our sign up box at www.BrainerdLakes.biz.
We're late with
our first issue because we've been diligently working on our new website,
TheJanitorialStore.com. It's not quite ready yet, but we'll let you
know as soon as it is.
For more information,
check out the What's New section.
Tip of the
Office Etiquette for Cleaning Staff
policies are developed in order to keep all cleaning staff on
the same page. New employees are often-times unaware of the proper
behavior, or "office etiquette", while on the job. Even
long-time employees sometimes forget some of the simple "do's
and don'ts" of on-the-job behavior.
The following tips should be covered
with new employees and re-emphasized with long-tem employees:
- Do NOT use any property of the
client. This includes copy machines, fax machines, computers,
radios, stereos, calculators, etc.
- Do NOT turn on/off any equipment
belonging to the client while carrying out your duties.
- NEVER sit at desks, or open any
drawers, doors, cabinets, or any container not directly involved
in the performance of your work.
- It is NOT appropriate for cleaning
staff to read books or examine papers in offices or on desks.
- NEVER bring children, family,
or friends to work.
- Do NOT eat or drink any food,
candy, snacks, sodas, etc. that are in the offices – including
candy sitting at the receptionist desk – this is client property
and is for their employees and customers.
It is ok to purchase a soda or snack out of a vending machine,
as long as it is not being consumed in the offices where you
- Do NOT make personal calls from
any telephone in the offices. If you use a telephone timekeeping
system, there should be a designated phone that is approved
for timekeeping or emergency use. Otherwise, check with your
supervisor on proper procedures for phone use.
- Do NOT take anything that has
been thrown away by the client. Misunderstandings can result
in cleaning staff being accused of theft.
Copyright (c) The Janitorial Store
Steve and Jean Hanson are owners of Brainerd Lakes Cleaning and
Supply, and The Janitorial Store (TM).
Brainerd Lakes Cleaning and
Supply is a commercial cleaning company and janitorial supplies
company located in Brainerd, Minnesota. If you live in the Brainerd
Lakes area, visit www.BrainerdLakes.biz.
The Hansons have owned two successful
commercial cleaning companies since the 1980's, and decided
to create a community to help other small cleaning companies
grow their businesses and become more successful. The Janitorial
is an online community designed exclusively for the owners of
small cleaning companies and is coming
soon to www.TheJanitorialStore.com.
Copyright (c) Brainerd
Lakes Cleaning and Supply, and
The Janitorial Store
All Rights Reserved.
212 N. 5th St., Brainerd, MN 56401