November 29, 2005
ISSN 1556-7648

In This Issue

Tip of the Week
What's New
Membership Advantages
Subscriber Information
About Us


What's New

Recent Articles:
Vacuuming Walk-Off Mats: Critical in Winter Months - The proper use of walk-off mats can reduce 80% of the soil tracked into a building. This article has two pictures that illustrate how dirt is tracked into a building and how many vacuum passes you'll need depending on the length of the mat.

Your Elevator Speech: Have you Updated Yours Lately? - Do you have an elevator speech? Does it get people’s attention? Do they want to learn more about your cleaning business when you tell them what you do? Every great elevator speech needs to answer these key questions...

Downloadable Form:
Bid Estimating Worksheet - This is a form you can take with you when bidding on cleaning a building. The form has fields to enter the days of the week the building is cleaned, the types of supplies used, and any special services the customer needs.There is also room to record the types of flooring and the square feet of each different type of flooring.

Recent Online Discussion Topics:
How do you bid on window cleaning?

Accusations of damages and theft


Membership Has Its

"I would like to thank you for this web site. It is great!!!!!!!!" -- MA

Here are just a few of the advantages for becoming a member of The Janitorial Store...

  • Members Only Bidding Calculators
  • F.r.e.e Downloadable Forms
  • F.r.e.e Live Tele-Seminars with Industry Experts
  • F.r.e.e Telephone Discussion Forums
  • Online Discussion Forum
  • Members-only articles added weekly
  • And much more...

Find out how to become a member today!



Trash Talk: Tip of the Week

Welcome to Trash Talk! You're receiving this newsletter because you requested it through our sign up box at

Tip of the Week:
Cold Calling Scripts for Your Cleaning Business

We've recently had a number of requests for ideas on what to say when making telephone cold calls. To learn how to write your own cold calling script, read the article called, How to Write a Cold Calling Script for Your Cleaning Business.

To write your own cold calling script, download the form, Cold Calling Script Templates.

Below are some sample scripts for you to use when making telephone cold calls:

"Hello Mr. Jones. My name is John Smith and I'm with All-American Cleaning Company. We work with building owners and managers who have cleaning concerns that they’ve never been able to resolve. We specialize in servicing banks with high-end surfaces like granite flooring and countertops. USA Bank recently had us restore their granite floor and was extremely pleased with the results. I would like to meet with you for about 15 minutes to discuss any concerns that you currently have so we can offer possible solutions. Would next Tuesday at 10 a.m. be a good time to meet?"

"Hello Mr. Jones. My name is John Smith and my company is All-American Cleaning Company. I help apartment managers with move-out cleaning in large apartment complexes. We offer our cleaning services 7 days a week for fast turnaround for new tenants who are ready to move in. I would like to meet with you for about 15 minutes to discuss what we can do for your apartment complex. Would next Tuesday at 10 a.m. be a good time to meet?"

"Good morning, Mr. Smith. This is Tom Jones of ABC Cleaning Company. I recently read in the business section of the local paper that you're moving your business to a larger location. We specialize in commercial cleaning services in buildings of this size and can help you to reduce your monthly maintenance costs by using proven cleaning systems that also use environmentally friendly products. I'd like to ask you a few questions in order to determine the amount of savings we can potentially provide your company. Would next Wednesday at 9 a.m. be a good time to meet?"

"Hello Mrs. Jones. This is Sally Anderson with Best House Cleaning Services. We offer residential cleaning services to busy home owners who don’t have the time or the desire to clean their house because they’d rather spend their valuable time with their families. I’d like to meet with you for 15 minutes to discuss how much time we can save you each month on cleaning your house. Would next Wednesday at 9 a.m. be a good time to meet?"

Copyright (c) The Janitorial Store (TM)

Don't Miss the Next Telephone Discussion Forum! F.r.e.e. for members and only $10 for non-members. Join us Saturday, December 10th at 10am Central. We'll be discussing cold calling - what works and what doesn't. If you have a successful cleaning business, please join us and share your success stories. Our members just getting started in their cleaning business will appreciate it!
Members sign up here

Non-members sign up here


About Us

The Janitorial Store (TM) is an online community designed exclusively for owners of small cleaning companies who want to build a more profitable and successful business.

The Janitorial Store (TM) provides the tools and resources that building service contractors need to achieve their dream of running a successful cleaning business -- without having to learn it all the hard way.

Copyright (c) The Janitorial Store (TM) 2005.
All Rights Reserved.

212 N. 5th St.,
Brainerd, MN  56401
218-825-0409 | Contact


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