November 15, 2005
ISSN 1556-7648

In This Issue

Tip of the Week
What's New
Membership Advantages
Subscriber Information
About Us


What's New

Recent Articles:
What is LEED and Why Should My Cleaning Company Learn More About It? - Across the country many businesses are adopting LEED standards and protocols. Don't lock yourself out of a potential client by not understanding what LEED is. Preparing your company to clean "green" now can lead to more "green" in your pocket. . . .

Power Language for Appointment-Setting - As you are setting up appointments be aware that the language you use may have an outcome on not only successfully setting up your sales meeting, but also if you end up getting the account. The tips presented in this article will help you to project a more positive influence when setting up an appointment. . . .

Downloadable Form:
Carpet Spotting Chart - All kinds of stains will end up on your customer's carpets. Everything from ball point ink to choclolate to lipstick somehow seems to end up causing ugly looking stains. The specific cleaning procedure you need to use will depend on the type of stain you care cleaning.

Recent Online Discussion Topics:
Bidding on cleaning a law office

Our Telephone Discussion Forum this past Saturday was a big hit so don't miss the next one! F.r.e.e. for members. Join us Saturday, December 10th at 10am Central. Read more and sign up here.

Here's what one of the participants had to say...
"Your telephone discussion forum call is awesome and very helpful to get your business off to a great start. Great group discussions. You're very knowledgeable in all aspects of cleaning. I would recommend it to anyone in the cleaning business. The call gets you very motivated to do more for your business. Thanks, TH"


Membership Has Its

"I would like to thank you for this web site. It is great!!!!!!!!" -- MA

Here are just a few of the advantages for becoming a member of The Janitorial Store...

  • Members Only Bidding Calculators
  • F.r.e.e Downloadable Forms
  • F.r.e.e Live Tele-Seminars with Industry Experts
  • F.r.e.e Telephone Discussion Forums
  • Online Discussion Forum
  • Members-only articles added weekly
  • And much more...

Find out how to become a member today!


Trash Talk: Tip of the Week

Welcome to Trash Talk! You're receiving this newsletter because you requested it through our sign up box at

Tip of the Week:
How To Identify Carpet Fibers

Do you offer carpet cleaning as a service in your cleaning business? Then you should know how to identify carpet fibers so that you know what to use to clean the carpet. For example, if you have a nylon fiber carpet, you don’t want to use a chemical that exceeds 10.5 pH, or you can void the warranty.

There are three ways to identify carpet fibers:

  1. Visual Identification – least accurate
  2. Burn Testing – more accurate than visual and most commonly used.
  3. Chemical Testing – most accurate, but not practical

Visual Identification:

  • Natural Fibers
    - Cotton - found in the backing of woven carpets
    - Jute - found in carpet backing
    - Wool - dull appearance, cut pile, appears in woven goods
    - Silk - found in expensive oriental rugs

  • Synthetic Fibers
    - Nylon - most carpets are nylon
    - Polyester - found in pastels
    - Olefin - if it looks like astro turf or indoor/outdoor carpet it may be olefin
    - Acrylic - may look like wool, but less resilient

Burn Testing:

  • Technique: burn the yarn sample and observe the following:
    - flame color and action
    - smoke
    - action of burning sample
    - odor
    - ash shape, color, luster, and consistency

Chemical Testing:

  • Cotton - dissolves in strong acids
  • Wool - dissolves in chlorine bleach
  • Nylon - dissolves in formic acid
  • Olefin - floats on water

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About Us

The Janitorial Store (TM) is an online community designed exclusively for owners of small cleaning companies who want to build a more profitable and successful business.

The Janitorial Store (TM) provides the tools and resources that building service contractors need to achieve their dream of running a successful cleaning business -- without having to learn it all the hard way.

Copyright (c) The Janitorial Store (TM) 2005.
All Rights Reserved.

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Brainerd, MN  56401
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