November 8, 2005
ISSN 1556-7648

In This Issue

Tip of the Week
What's New
Membership Advantages
Subscriber Information
About Us


What's New

Recent Articles:
15 Ways to Save Money in Your Cleaning Business

Top Ten Resolves for Building Your Business

Downloadable Form:
Cleaning Bid Packet - A professional looking bid packet will go a long way towards making your customers realize that your company has a lot to offer.

Recent Online Discussion Topics:
Restroom Supplies - What's a reasonable mark-up when providing customer with restroom supplies?

Don't Miss the Next Telephone Discussion Forum this coming Saturday! F.r.e.e. for members. Join us November 12 at 10am Central. We'll be discussing Bidding and Estimating during the call. Read more and sign up here.


Membership Has Its

"I would like to thank you for this web site. It is great!!!!!!!!" -- MA

Here are just a few of the advantages for becoming a member of The Janitorial Store...

  • Members Only Bidding Calculators
  • F.r.e.e Downloadable Forms
  • F.r.e.e Live Tele-Seminars with Industry Experts
  • F.r.e.e Telephone Discussion Forums
  • Online Discussion Forum
  • Members-only articles added weekly
  • And much more...

Find out how to become a member today!


Subscriber Information

The Janitorial Store respects your privacy and does not give out or sell subscriber names and/or e-mail addresses.

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Trash Talk: Tip of the Week

Welcome to Trash Talk! You're receiving this newsletter because you requested it through our sign up box at or at

Tip of the Week:
Questions You Need to Ask When
Bidding on Cleaning a Building

When bidding on cleaning a building, walking through the building with the prospective client is an important part of the process. This offers you not only a chance to do a detailed site inspection, but to ask questions and get to know your prospective client and start building a relationship with that person.

Here are some important questions to ask while doing the walk-through:

  • Why are you putting the contract out for bid? Perhaps they're required to put the cleaning out to bid once per year. Or maybe they're not happy with the current contractor. Or it could be that they need to cut costs and are looking for someone that will offer a lower price.

    If the latter is the case, then this should be a big red flag for you. Prospective clients that are just looking for the lowest bidder don't usually make for the best customers for your cleaning business.

  • If they're having a problem with the current contractor, then ask specifcally what the their concerns are. Having this information will help you to let them know how you'll be able to solve their problems.

    When talking about the current contractor, don't talk badly about them. If the prospective client you're talking with hired the current contractor, then they'll feel as if you're criticizing their poor judgement!

  • What is your budget? Many cleaning contractors don't feel comfortable asking this question but it is a valid one that many people are willing to share, and it will be helpful to you when deciding on a price.

  • Do you have a list of cleaning specifications? If they do, ask for a copy. If they don't, find out exactly what they're looking for and provide a list with your bid proposal. Here is a sample Bid Specifications list.

  • Here are some additional questions to ask:
    - What is the frequency of cleaning (once a week,
    five times a week)?
    - What is your timetable? When are you looking
    to make a change?
    - Do you have the amount of cleanable square feet?
    - Do you have the amount of carpeted square feet and hard floor surface square feet? (You will need this information if bidding on floor care)
    - Do you have recycling paper that needs to be
    handled by the cleaning company?
    - Do you have an alarm system?
    - Are there specific hours that the cleaning company is allowed to be in the building?

Take the guesswork out of the bidding process and get the information you need to make an accurate and competitive bid.

Copyright (c) The Janitorial Store (TM)


About Us

The Janitorial Store (TM) is an online community designed exclusively for owners of small cleaning companies who want to build a more profitable and successful business.

The Janitorial Store (TM) provides the tools and resources that building service contractors need to achieve their dream of running a successful cleaning business -- without having to learn it all the hard way.

Copyright (c) The Janitorial Store (TM) 2005.
All Rights Reserved.

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Brainerd, MN  56401
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