October 25, 2005
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Trash Talk: Tip of the Week
Welcome to Trash Talk! You're receiving
this newsletter because you requested it through our sign up box at
of the Week:
Small Touches That Will Make Your
Cleaning Company Stand Out
cleaning company can have a big impact on its clients by paying
attention to small details that other cleaning services miss.
Following are few simple guidelines to make your customers
feel like they are getting special treatment.
think of their desks as an extension of themselves. Your
employees should leave a desk as they found it, minus the dirt.
The general rule is to clean a desktop if it is clear. Leave
desks that are covered with papers and projects alone. When
cleaning a desk, pick up objects with one hand (phones, pictures,
etc.) and dust with the other hand. Put everything back exactly
where it was originally.
a habit of putting everything in its original position is twofold:
people get upset if something on their desk is moved even
will never have to pay for something that has been misplaced.
set tools, cleaners, trash receptacles or chairs on furniture,
desks, counters or upholstery while you are cleaning.
Items can scratch surfaces and trash receptacles can leak and
spoil the finish of furniture.
When you move something – clean it!
If you have to move a piece of furniture or a fixture, take
the opportunity to clean all sides and the floor underneath.
Whenever you have to move anything, move it slowly. The careless
moving around and bumping of furniture is what causes most damage.
ask! All furniture and fixtures will eventually need
to be replaced. Never take it on yourself to fix something that
needs a repair, no matter how minor. Point out the problem to
If you break or damage something leave a note.
No matter how careful we are occasionally things break. Employees
need to report broken or damaged items to a supervisor and leave
to these small details will show that your company cares about
its customers. These small touches take just a little time, but
mean a lot!
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Janitorial Store (TM)
is an online community designed exclusively for owners of small
cleaning companies who want to build a more profitable and successful
The Janitorial Store (TM)
provides the tools and resources that building service contractors
need to achieve their dream of running a successful cleaning
business -- without having to learn it all the hard way.
(c) The Janitorial Store (TM)
All Rights Reserved.
212 N. 5th St.,
Brainerd, MN 56401
218-825-0409 | Contact